Privacy Policy

Last updated: September 17, 2026

At VECTIS NOVA LLC, we respect your privacy and are committed to protecting personal information provided when you visit our website, purchase our digital products, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, how long it may be retained, and the rights and choices that may be available to you.

1. Company Information

VECTIS NOVA LLC
EIN: 98-1971700
8206 Louisiana Blvd NE Ste A 9374
Albuquerque, NM 87113
United States

Email: contact@vectisnovaebbok.com
Phone: +1 (505) 605-8600
Website: vectisnovaebbok.com

2. Information We Collect

Depending on how you interact with our website, we may collect:

• Full name

• Email address

• Billing address

• Phone number

• Order information

• Products purchased

• Payment status

• Customer support communications

• Account information where applicable

• Marketing preferences

• Information voluntarily submitted through forms

3. Payment Information

Payments may be processed by third-party payment providers.

VECTIS NOVA LLC does not generally receive or store complete payment card numbers or card security codes.

We may receive limited payment information including:

• Transaction identifier

• Payment status

• Payment method type

• Billing information

• Limited card information

• Refund information

4. Information Collected Automatically

When you use our website, certain information may be collected automatically through cookies, analytics tools, pixels, log files, and similar technologies.

This information may include:

• IP address

• Browser type

• Device type

• Operating system

• Approximate geographic location

• Pages visited

• Products viewed

• Links clicked

• Shopping cart activity

• Checkout activity

• Referring website

• Date and time of visits

• Technical identifiers

5. How We Use Personal Information

We may use personal information to:

• Process purchases

• Deliver digital products

• Send download links

• Confirm transactions

• Process refunds

• Respond to customer enquiries

• Provide technical support

• Detect and prevent fraud

• Maintain website security

• Improve our digital products

• Analyze website performance

• Understand customer interactions

• Send transactional communications

• Send marketing communications where permitted

• Maintain business and accounting records

• Comply with applicable legal obligations

• Enforce our policies

6. Transactional Communications

We may send communications relating to:

• Order confirmations

• Payments

• Digital delivery

• Download links

• Refunds

• Customer support

• Important information concerning a purchase

These communications are separate from promotional marketing communications.

7. Marketing Communications

Where permitted, we may send communications concerning:

• New guides

• Parenting educational content

• Montessori-inspired ideas

• New product releases

• Offers and discounts

• Company news

Customers may unsubscribe from promotional emails using the unsubscribe link included in the relevant communication.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies for:

• Website functionality

• Shopping cart operation

• Checkout

• Security

• Remembering preferences

• Analytics

• Advertising measurement

• Fraud prevention

• Website optimization

Depending on applicable requirements, customers may be able to accept, reject, or manage certain cookies.

9. Sharing Personal Information

We may share personal information where reasonably necessary with:

• Ecommerce platform providers

• Payment processors

• Hosting providers

• Digital delivery providers

• Analytics providers

• Email providers

• Advertising providers

• Fraud prevention providers

• Customer support providers

• Accounting professionals

• Legal advisers

• Government or regulatory authorities where legally required

10. Advertising and Analytics

Third-party analytics or advertising services may collect information through cookies, pixels, device identifiers, browser information, and similar technologies.

Where required, available privacy choices will be provided.

11. Sale or Sharing of Personal Information

VECTIS NOVA LLC does not sell customers' personal information in exchange for direct monetary payment.

Certain advertising or analytics activities may nevertheless fall within broader legal definitions of “sale,” “sharing,” or similar disclosure.

Where applicable, required privacy choices will be respected.

12. Customer Support Information

If you contact us for support, we may collect information contained in your communication, including:

• Name

• Email address

• Order information

• Description of the issue

• Screenshots

• Other information voluntarily provided

Please avoid providing unnecessary sensitive personal or medical information.

13. Information About Children

Our products relate to parenting and child development, but our website and store are intended for adults purchasing educational materials.

We do not require customers to provide personal information about their children in order to purchase our digital products.

If a customer voluntarily provides general information about a child when contacting customer support, we use that information only as reasonably necessary to respond to the enquiry.

Customers should avoid submitting unnecessary sensitive information concerning children.

14. Business Transfers

Personal information may be transferred as part of a merger, acquisition, restructuring, financing transaction, sale of assets, or similar business transaction.

15. Legal Disclosures

We may disclose personal information where reasonably necessary to:

• Comply with applicable law

• Respond to lawful requests

• Prevent fraud

• Investigate unauthorized transactions

• Protect our website

• Protect customers

• Enforce our agreements

• Protect legal rights, property, or safety

16. Data Retention

We retain personal information only for as long as reasonably necessary for purposes including:

• Order management

• Customer support

• Accounting

• Fraud prevention

• Security

• Legal compliance

• Dispute resolution

When information is no longer required, it may be deleted, anonymized, or securely disposed of.

17. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

18. International Processing

Our website and service providers may operate from different locations.

Personal information may therefore be processed or stored outside the location where the customer lives.

Where required, reasonable safeguards will be used.

19. Your Privacy Rights

Depending on applicable law, you may have rights including:

• Access to personal information

• Correction of inaccurate information

• Deletion of certain information

• Restriction of certain processing

• Objection to certain processing

• Withdrawal of consent

• Marketing opt-out

• Data portability

• Information regarding certain disclosures

• Certain advertising or tracking choices

20. Privacy Requests

Privacy-related requests may be sent to:

contact@vectisnovaebbok.com

We may need to verify your identity before completing certain requests.

21. Third-Party Links and Services

Our website or educational materials may refer to third-party websites, products, applications, educational resources, or services.

Those third parties operate under their own privacy policies.

VECTIS NOVA LLC does not control how independent third parties process information provided directly to them.

22. Children's Privacy

Our store is directed to adult customers and is not intended for children to make purchases or submit personal information independently.

If we become aware that personal information has been improperly collected from a child, we will take reasonable steps to delete it where required.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, products, technology, business practices, or legal requirements.

The current version will display its latest revision date.

24. Contact Us

VECTIS NOVA LLC
8206 Louisiana Blvd NE Ste A 9374
Albuquerque, NM 87113
United States

EIN: 98-1971700
Email: contact@vectisnovaebbok.com
Phone: +1 (505) 605-8600
Website: vectisnovaebbok.com

We aim to respond to customer enquiries within a maximum of 2 business days, Monday through Friday, excluding public holidays.